Privacy Policy
01. Introduction
Mai’Kula (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our concierge services.
02. Information We Collect
We may collect the following types of information:
- Personal Identification Information (Name, Phone Number, Email Address)
- Travel Details (Destinations, Preferences, Special Requests)
- Identification Documents (where required for bookings or security arrangements)
- Communication Records (emails, chats, service requests)
03. How We Use Your Information
Your information is used to:
- Deliver personalized concierge and travel services
- Process bookings (flights, hotels, transportation, experiences)
- Communicate updates and confirmations
- Improve our services and customer experience
- Comply with legal and regulatory obligations
04. Data Sharing
We may share your data with:
- Travel partners (airlines, hotels, transport providers)
- Service providers (drivers, security personnel, lifestyle vendors)
- Legal authorities when required by law
We do not sell your personal data.
05. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
06. Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations.
07. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent at written notice
08. Cookies & Tracking
Our website may use cookies to enhance your browsing experience.
09. Third-Party Links
We are not responsible for the privacy practices of third-party websites or services.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be communicated via our website or direct communication.
11. Contact Us
For any privacy-related concerns:Email: hello@maikula.ng